BT Financial Group Scoops Three Accolades at AB+F Insurance Awards 2011

Get a quote

BT Financial Group has won three awards at last night’s prestigious annual AB+F Insurance Awards.

It was also a finalist for General Insurance Company of the Year.
BT Financial Group, which offers both life and general insurance, took out:

  • Innovation of the Year (for Life Insurance tele-claims)
  • Call Centre of the Year (for Life Insurance contact centre)
  • General Insurance Product of the Year (for Home and Contents).

BT Financial Group won the Innovation of the Year award for its first-to-market tele-claims service that
allows a proportion of disability claims assessments to be conducted over the phone freeing up time to
offer clients an innovative face-to-face claims lodgement service.
Head of Life Insurance, Phil Hay, said the award was the culmination of a highly-successful year which
began with the launch of its life insurance offering to the independent financial adviser market.
“We’re proud of the innovative ways we’re helping advisers and ultimately customers with simpler,
easy-to-use products. The Awards reflect the hard work of a committed team working closely with
advisers to understand their needs,” Mr Hay said.
Head of General Insurance, Jim Glossat, said the home and contents award came in a year where
thousands of Australians had benefitted from the fact that the policy was comprehensive and covered
all types of floods.
“In a difficult year for many Australians following the natural disasters, we’re pleased to have been able
to help many Australians quickly get back on their feet,” Mr Glossat said.
BT Financial Group’s home and contents insurance is available through Westpac, St.George, BankSA
and Bank of Melbourne. Yesterday BT Financial Group announced it had been awarded a 5-star rating
by Canstar Cannex and taken out the Canstar Cannex National Award for Outstanding Value Contents
Insurance for the second year in a row

Helpful insurance info

We compare insurance options from Australia's most trusted providers:

About MultiCover

MultiCover is a free service designed to provide you with easy access to a range of financial service specialists that cover the important things in life, Family, Work and Play. Simply choose and select from a range of options.

We aim to provide you with not only choice in financial services and products, but also options in how you can shop, compare and select these financial products and services. Many of our customers like to speak directly with a specialist about the product or service they are considering, gaining the benefit from their experience and customising a solution. Others prefer

learn more about us

Insurance Info

Visit our channel

MultiCover is a referral service and not a financial service provider. The information on our website and other documentation is of a general nature only and does not take into account your personal financial situation, needs or objectives. None of this information is, or shall be deemed to constitute financial and/or other advice to purchase a product or service. We strongly recommend that you obtain professional advice prior to purchasing any financial product and/or service. Please see our site Terms of Use and Privacy Statement for more information.

We need some information about you to get started:

*Submitting your details and agreeing to our terms of use enables us to connect you to a Synchron insurance specialist who will provide the quote by email or phone.


Get an insurance quote